How We Rate Casinos
Our editorial methodology is designed to give players the most accurate and useful casino reviews possible. No casino can pay for a higher rating.
Our Process
Every casino on ByTheGamblers goes through a rigorous multi-week review process. Our team of experienced gamblers creates real accounts, makes real deposits, and plays extensively before publishing any review.
We evaluate each casino across six weighted categories, each scored out of 10. The overall rating is a weighted average that prioritises trust, fairness, and banking — the factors that matter most to real players.
Our reviews are updated at least quarterly, and we actively monitor for changes in licensing status, player complaints, and service quality between full reviews.
For the full technical breakdown of our data sources, scoring formula, and spike-detection thresholds, see our detailed methodology.
The Six Categories
Game Selection
We evaluate the breadth and quality of the game library, including slots, table games, live casino, and exclusive titles. Provider diversity matters.
Bonuses & Promotions
We look beyond headline numbers. Wagering requirements, time limits, max bet rules, and ongoing promotions all factor into our score.
Banking & Payouts
We test deposit and withdrawal methods, processing times, fees, and limits. We time actual withdrawals from request to receipt.
Customer Support
We contact support via every channel — live chat, email, phone — at different times of day and evaluate response quality and speed.
Mobile Experience
We test the full mobile experience across iOS and Android. App quality, mobile browser performance, and game compatibility are all assessed.
Trust & Fairness
We verify licensing, check regulatory history, assess responsible gambling tools, and review data protection standards.
About Our Team
ByTheGamblers was founded by a team of experienced online casino players who were frustrated with biased, pay-to-play review sites. We believe players deserve honest, transparent information to make informed decisions about where to play.
Our reviewers have a combined 50+ years of online gambling experience across regulated markets worldwide. Every review on this site represents real money played, real bonuses claimed, and real withdrawals processed.