Contact

Have a question, spotted an error in a review, or want to report a casino issue? We read every message and aim to respond within 2 business days.

Send Us a Message

Email us directly at: contact@bythegamblers.com

Please include as much detail as possible — the casino name, the issue you encountered, and any relevant dates or reference numbers. This helps us investigate faster.

Submit a Casino Complaint

If a casino has refused your withdrawal, blocked your account, voided a bonus, or delayed a payment — use our dedicated complaint form. We log all complaints, look for patterns across casinos, and update our reviews accordingly.

Submit a Complaint

Report an Error

Casino terms, bonuses, and withdrawal times change frequently. If you spot outdated or incorrect information in one of our reviews, please let us know by email with the page URL and what needs correcting. We update reviews as fast as possible.

Press and Partnerships

For press enquiries or partnership discussions, please email contact@bythegamblers.com with the subject line “Press” or “Partnership”.

We do not accept paid reviews, sponsored ratings, or payments to alter editorial content.

Response Times

  • General enquiries — within 2 business days
  • Review corrections — we aim to update within 48 hours of confirmation
  • Complaint follow-ups — within 3 business days